Your satisfaction matters. Due to the nature of wellness supplements and health products, we can only accept returns under certain conditions. Please read carefully. Eligible for return Item arrived damaged Incorrect product received Item is defective Packaging unopened and unused Non-returnable Opened supplements Used products Damage caused after delivery Return Window Customers must contact us within 7 days of receiving their order to request a return. Refund Process Approved refunds are processed within 5–10 business days and returned via the original payment method where possible. Exchanges We may offer replacements for damaged or incorrect items at no additional cost. this is a return and refund policy